Archive for the ‘carvel ice cream’ Category

Creativity – A Great Substitute for Cash!

Tuesday, November 25th, 2008

How I Turned $2000 into $150,000… seriously!

By Charlie Crowell

     These little buildings were added to our old ice cream store in our never ending effort to differentiate ourselves from the competition. This was just part of our overall plan but I’m pleased to say, it worked. 

 

Little Structures, Big Revenues 

     The buildings were constructed by a local carpenter in Cheshire, CT at a cost of $2000. I had drawn up the concept, giving our handyman a good idea of what I wanted – he took it from there.

 

     He showed up one evening with the buildings on his flat bed trailer. It was a busy night and getting the structures inside was a bit of a challenge. The carpenter had built them separately so they would fit through a picture window opening once we removed the glass.

 

     The houses were slid into position, bolted together and the washable paneling on the inside installed. With that, the carpenter’s work was done but even before he left, kids were already exploring the new habitat.

 

     There was still more work to be done however. That night, after we closed, I primered the buildings. The next night I painted them, installed frosted windows and installed some lighting upstairs.

Build your business with creativity

     The buildings were an immediate and ongoing hit and I admit, I felt like Walt Disney, only on a minuscule scale. Kids never tired of the buildings, and they never stopped wondering who lived upstairs. Around this time of year, we had Christmas carols coming from the second story which further convinced little kids someone was up there.

      Our ice cream store had originally been a Carvel franchise. One of the joys of breaking away from Carvel was that we could get as creative as we wanted.

 

     And yes, I was subjected to criticism when I first announced the plan for these pint size houses. My own wife thought I was being an idiot. But that’s part of the fun. When people start ripping your ideas apart, you know you’re onto something.

 photo1007

     In the end, the buildings cost $2000 to build but we estimate they brought in somewhere around $150,000 in revenues from the time we introduced them until we sold the business three years later.

     Which brings us back to the title of this post – “Creativity – A Great Substitute for Cash!”

 

     Most small businesses don’t have the financial strength to compete with the big guys, but creativity can level the playing field in a hurry. How’s your creativity doing?

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 Copyright 2008 ImpactHollow.com. The information contained in this blog may not be published, broadcast, rewritten or otherwise distributed without the prior written authority of ImpactHollow.com.

Extreme Halloween Theme Marketing

Friday, October 31st, 2008

Special Halloween ‘08 Post

by Charlie Crowell

 

Homemade marketing often requires more effort than anything else. Being Halloween, or as we call it, Impact Halloween, I thought I’d share an early and unusual marketing campaign from my Carvel Ice Cream days.

 

October is a slow month for ice cream in Connecticut. So to spice things up a little we put together a Halloween display.

 

Creepy Creative Halloween Display

 

We described it as a “Victorian Attic Murder Scene”. To pull this off we borrowed mannequins and some antique dresses from a local historical society. We draped the corner of our 1500 sq foot store with black fabric, found an old trunk, bought a few gruesome rubber masks, set up some creepy lighting and sound effects and we were on our way.

 

We even found an old, beat up picture frame which we fastened to the hanging fabric. We then cut out an opening and hung a mask in the opening. This gave it the appearance of an old man pretending to be a portrait. It was wonderfully 3D and realistic.

 

The display wasn’t animated except for a severed hand which hardly moved – but moved enough so that when the eyes noticed it – well - it was creepy.

 

We scattered some “relics” about, such as old turn-of-the-century newspapers, an old coffee tin and a vintage whisky bottle. More than anything else, we were striving for authenticity and realism – without spending much money.

 

Some artificial blood, a sickle and a few pumpkins added the finishing touches.

 

Looking like a Lizzie Borden Nightmare - Charlie Crowell\'s Halloween dispaly from the 1980\'s.

 

So did it work? Yes, indeed. The first year we did the display we saw an increase of 23%. Customers were so fascinated with the display they came back repeatedly. Some brought their cameras. Parents even asked if they could put their kids in the display and shoot a picture. Naturally we were thrilled to go along with the idea.

 

Customers even started throwing loose change into the display, aiming for the coffee tin. We later donated the money to a new town playground that was being built.

 

We tied the display in with ads placed in the local newspaper and offered Halloween gift certificates and seasonal ice cream flavors such as Pumpkin Pie and Apple Crunch., along with Halloween themed ice cream cakes.

 Murder Scene in Cheshire CT 

 

If all this seems like a lot of effort – you’re right – but only for the first year. After that we stored the props away and simply repeated the process every October. The display varied slightly from year to year but not by much. It also looked a lot creepier that our pictures show.

 

The entire lifesize display cost us about $150.00 but generated thousands in additional revenues. It also generated a lot of compliments. Quite a few customers asked if I’d ever worked for Disney Imagineering. High praise indeed. Others thought we hired professionals to create the masterpiece.

 

Halloween display at Carvel Ice Cream Cheshire CT

 

The moral of the story? Simply sticking store-bought cardboard holiday decorations on your windows is a waste of time, looks common, tacky and makes your business look cluttered. Rather, exceed expectations, dazzle them, get creative and have fun.

ImpactHollow.com

Marketing Lessons from Captain Carvel

Thursday, August 28th, 2008

by Charlie Crowell

Some years ago, I owned a Carvel Ice Cream franchise. At the time, Carvel Corp. was still being run by its founder, Thomas Carvel. Old Tom was in his 80’s by this time and while a remarkably successful marketer, he really should have turned the business end of the company over to others years earlier.

Long Forgotten Capt. Carvel

 The problem was, Carvel was stuck in a time warp. The stores had not aged well, the product line was in a state of limbo and the point-of-purchase materials were pathetic.

At one point, I stumbled upon an old image of Captain Carvel. This was a character Tom came up with back in the early 1970’s. A series of comic books was produced featuring Capt. Carvel back then, but the character had since slid into obscurity.

Wasn’t long before I decided to make the first-ever life-size version of the Captain. By using a sheet of plywood, a jigsaw and some acrylic paints, my humble vision came to life. I even added a cartoon bubble pushing our highly profitable ice cream cakes.

 

Capt. Carvel in all his glory.

Much to my surprise, Capt. Carvel became something of a sensation. Hardly anyone had ever heard of him and he was as corny as hell – but he captured the imagination of a lot of our younger customers.

Customers were always asking about him and local teenagers began dressing up as Capt. Carvel for Halloween, or so I was told by some of my high school aged staff. 

And, the one dimensional superhero was portable. We took him along when we sold ice cream at fairs, festivals and other off-site locations.

There are, of course, plenty of businesses that use these types of “cut outs”. If you create a lot of them, your business can take on a colorful cartoonish look and by having your characters “speaking” with cartoon bubbles, you can get your message across in a unique way. How far you take it is up to you but it’s a relatively inexpensive way to make your business unique and build a one-of-a-kind image.

Dagwood's Character Cutout

Dagwood's Character Cutout

Now obviously you can’t use characters you don’t own. Copyright laws apply. But, coming up with your own characters can be a lot of fun and you can develop them to your specific needs. Struggling local artists can often be found to help.

We’ll touch more on this subject in the weeks and months ahead. Stay tooned.

Old Disney-MGM Studios Cutout Even Had Flashing Flashbulbs.

Old Disney-MGM Studios Cutout Even Had Flashing Flashbulbs.